Exa Networks - Notice history

All systems operational

Core Network - Operational

100.0% uptime
Jun 2026 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2026
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SurfProtect Quantum / Quantum + Filtering - Operational

99.95% uptime
Jun 2026 · 100.0%Jul · 99.85%Aug · 100.0%

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Jun 2026
Jul 2026
Aug 2026

Notice history

View current status

Aug 2026

AUG27
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedAugust 27, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressAugust 27, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedAugust 27, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

AUG27
SurfProtect Real Time Alerts Maintenance
CompletedMaintenance2 hours
  • CompletedAugust 27, 2026 at 3:00 PMUTC
    Maintenance has completed successfully
  • In progressAugust 27, 2026 at 1:00 PMUTC
    Maintenance is now in progress
  • PlannedAugust 27, 2026 at 12:07 PMUTC

    We will be carrying out some essential maintenance to our SurfProtect Real Time Alerts service this afternoon from 2 PM.

    The work is being done to ensure we keep the service robust and continue to deliver alerts as they happen.

    Whilst the work is being done at short notice, we want to ensure the updates are carried out before the new school year starts next week.

    During the maintenance, there will be a delay in any Real Time Alert emails and the Real Time Alert section of the SurfProtect panel will be inaccessible for periods.

    If you experience any issues with the service following the maintenance window, please contact our Helpdesk on 0345 145 1234, and the team will be more than happy to help.

AUG25
Physical FortiGate OS Updates
CompletedMaintenance2 hours
  • CompletedAugust 25, 2026 at 7:00 PMUTC
    Maintenance has completed successfully
  • In progressAugust 25, 2026 at 5:00 PMUTC
    Maintenance is now in progress
  • PlannedAugust 25, 2026 at 4:38 PMUTC

    We will be updating the estate of FortiGates this evening between 6 pm and 8 pm.

    This will only affect customers who have a physical on-site firewall; no VM FortiGates will be affected.

    The work is being carried out to update them to a later OS release.

    Customers will experience a small downtime of around 5 minutes while the update is applied and the appliance is rebooted.

    If you encounter any issues following this work, please call the Helpdesk on 0345 145 1234, and the team will deal with them as a priority.

AUG25
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedAugust 25, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressAugust 25, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedAugust 25, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

AUG20
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedAugust 20, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressAugust 20, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedAugust 20, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

Jul 2026

JUL30
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedJuly 30, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 30, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedJuly 30, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

JUL28
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • UpdateJuly 28, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • CompletedJuly 28, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • UpdateJuly 28, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • In progressJuly 28, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedJuly 28, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

JUL23
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedJuly 23, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 23, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedJuly 23, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

JUL21
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedJuly 21, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 21, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedJuly 21, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

JUL16
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedJuly 16, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 16, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedJuly 16, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

Jun 2026

JUN30
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedJune 30, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 30, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedJune 30, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

JUN25
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedJune 25, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 25, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedJune 25, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

JUN23
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedJune 23, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 23, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedJune 23, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

JUN18
Exa Networks General Weekly Maintenance
CompletedMaintenance2 hoursRepeats weekly
  • CompletedJune 18, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 18, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedJune 18, 2026 at 4:00 PMUTC

    This is one of our two weekly maintenance update slots.

    During these windows, we will carry out any essential maintenance to ensure our systems are fully up to date and can keep on providing you with exceptional service.

    At times, we may need to reboot some of our hardware to carry out the updates, so customers may experience intermittent connectivity with some of our services during these periods.

JUN18
Exa DNS Nameserver Maintenance
CompletedMaintenance4 hours
  • CompletedJune 18, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 18, 2026 at 1:00 PMUTC
    Maintenance is now in progress
  • PlannedJune 17, 2026 at 7:11 AMUTC

    We will be carrying out maintenance on one of our DNS nameservers today at 2 pm. The maintenance window will last for 4 hours, to ensure the work is fully completed and tested, before we bring the nameserver back into use.

    The work is being carried out to apply OS and package updates.

    We are only carrying out the maintenance on one of the nameservers, so there will be no impact on the DNS service during this window.

    If you do encounter any issues during or following this maintenance, please call our Helpdesk on 0345 145 1234, and the team will be on hand to assist.

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