Exa Networks - Notice history

This has been cancelled and will be rescheduled but date tbc.

We are implementing a config change to improve stability on our LNS's. This will result in a few minutes of downtime for all customers during the change window.

We will be carrying out some essential maintenance on Tuesday, 25th November, starting at 9 PM. During this maintenance window, all of our xDSL customers will lose connectivity. Each connection will be down for up to 15 minutes during this window. We are carrying out the work after 9 pm to minimise the impact it will have. If you have any critical reason why you cannot lose your xDSL connection on this date, don't hesitate to get in touch with our Helpdesk on 0345 145 1234 and let us know.

Our suppliers will be carrying out essential maintenance over 9 nights starting at 8 pm on Wednesday, 19th November. The work will take place between 8 pm and 6 am each evening. The first night of work will be on Wednesday, 19th November, and will end in the morning on Friday, 28th. All affected customers will experience a full connection outage during this window. All customers affected by the work will have been contacted directly. The work is being carried out due to the closure of some supplier infrastructure in Leeds We apologise for any inconvenience this may cause you.

On Monday 17/11/2025 after 9pm we will be upgrading a core router in our Leeds DC. The vast majority of traffic will be re-routed but customers may notice a brief disruption, or if directly connected to this device, around 15 minutes of downtime. If you require any assistance after this maintenance, please contact our helpdesk on 03451451234.

We will be carrying out essential maintenance during the half-term period, w/c 27/20/25. The work is being carried out to apply the latest security releases. The work is being carried out during the halt term to limit the impact it will have on your school(s). During the maintenance window, we will be required to reboot each server numerous times, so all customers will see an outage on at least one of the five days. We apologise for any inconvenience this will cause you, but appreciate your understanding as we work to ensure the SurfProtect platform remains stable and secure.

On Thursday evening we will be administratively shutting down unused interfaces on our core routers. This should not impact any services but our network should be considered at risk during the change window.

We will be carrying out essential maintenance during the half-term period, w/c 27/20/25. The work is being carried out to apply the latest security releases. The work is being carried out during the halt term to limit the impact it will have on your school(s). During the maintenance window, we will be required to reboot each server numerous times, so all customers will see an outage on at least one of the five days. We apologise for any inconvenience this will cause you, but appreciate your understanding as we work to ensure the SurfProtect platform remains stable and secure.

We will be carrying out essential maintenance during the half-term period, w/c 27/20/25. The work is being carried out to apply the latest security releases. The work is being carried out during the halt term to limit the impact it will have on your school(s). During the maintenance window, we will be required to reboot each server numerous times, so all customers will see an outage on at least one of the five days. We apologise for any inconvenience this will cause you, but appreciate your understanding as we work to ensure the SurfProtect platform remains stable and secure.

We will be carrying out essential maintenance during the half-term period, w/c 27/20/25. The work is being carried out to apply the latest security releases. The work is being carried out during the halt term to limit the impact it will have on your school(s). During the maintenance window, we will be required to reboot each server numerous times, so all customers will see an outage on at least one of the five days. We apologise for any inconvenience this will cause you, but appreciate your understanding as we work to ensure the SurfProtect platform remains stable and secure.