Some systems are experiencing issues

Past Incidents

24th January 2020

No incidents reported

23rd January 2020

VoIP BT VoIP Outage

BT are currently experiencing disruptions to their VoIP service, this means calls are not getting through to some customers due to an issue with the auto attendant. If you are experiencing any issues, please call support on 0345 145 1234 and we can temporarily redirect your calls to an alternative number while the issue persists. Apologies for any inconvenience caused.

22nd January 2020

No incidents reported

21st January 2020

No incidents reported

20th January 2020

SurfProtect SurfProtect Transparent Cloud & Proxy

There seems to be latency on one of the servers for SurfProtect Transparent Cloud & Proxy which is causing slow speeds for some customers. Our team are working to rectify this issue, apologies for any inconvenience caused.