No incidents reported
We have identified an issue this morning following last nights DNS maintenance that is causing a small number of customers on AD to not be able to resolve to the relevant SurfProtect domains.
This behaviour was not discovered during the test phase as the test platform was not affected by this bug.
This is now being rolled back and will be resolved within 10 minutes
We have had confirmation that the issue is now rectified.
Issues have been rectified for AD customers, however we have identified a problem with Quantum Proxy users. This should be fixed in the next 10-15 minutes.
We experienced a server fault which has affected the ability to push out new customer settings and classifications to the rest of the SurfProtect service. Our engineers are currently working to resolve this issue.
SurfProtect server is now back online. We can now update new customer settings and classifications to rest of the service.
We have a number of customers who are experiencing slow speeds when using SurfProtect Fusion Service. Our development team are currently looking into this issue.
This issue has now been resolved.
Some customers will have noticed performance has improved, however we are still investigating the root cause for this issue.