Exa Networks - SurfProtect Real Time Alerts Maintenance – Maintenance details

All systems operational

AUG27

SurfProtect Real Time Alerts Maintenance

CompletedAugust 27, 2026 at 1:00 PM – 3:00 PMUTC

Affects

SurfProtect Panel and Analytics

Under maintenance from 1:00 PM to 3:00 PM

Real Time Alerts

Under maintenance from 1:00 PM to 3:00 PM

Updates
  • Completed
    August 27, 2026 at 3:00 PMUTC
    Completed
    August 27, 2026 at 3:00 PMUTC
    Maintenance has completed successfully
  • In progress
    August 27, 2026 at 1:00 PMUTC
    In progress
    August 27, 2026 at 1:00 PMUTC
    Maintenance is now in progress
  • Planned
    August 27, 2026 at 12:07 PMUTC
    Planned
    August 27, 2026 at 12:07 PMUTC

    We will be carrying out some essential maintenance to our SurfProtect Real Time Alerts service this afternoon from 2 PM.

    The work is being done to ensure we keep the service robust and continue to deliver alerts as they happen.

    Whilst the work is being done at short notice, we want to ensure the updates are carried out before the new school year starts next week.

    During the maintenance, there will be a delay in any Real Time Alert emails and the Real Time Alert section of the SurfProtect panel will be inaccessible for periods.

    If you experience any issues with the service following the maintenance window, please contact our Helpdesk on 0345 145 1234, and the team will be more than happy to help.