Exa Networks - Emergency SurfProtect Maintenance - SurfProtect Evolution / Evolution + – Maintenance details

Leased Line under maintenance

Emergency SurfProtect Maintenance - SurfProtect Evolution / Evolution +

Completed
Scheduled for March 12, 2026 at 5:30 PM – 6:00 PM

Affects

Surfprotect

Under maintenance from 5:30 PM to 6:00 PM

Quantum / Quantum + Filtering

Under maintenance from 5:30 PM to 6:00 PM

Real Time Alerts

Under maintenance from 5:30 PM to 6:00 PM

Surfprotect Analytics

Under maintenance from 5:30 PM to 6:00 PM

Updates
  • Completed
    March 12, 2026 at 6:00 PM
    Completed
    March 12, 2026 at 6:00 PM
    Maintenance has completed successfully
  • Planned
    March 12, 2026 at 5:30 PM
    Planned
    March 12, 2026 at 5:30 PM

    We will shortly be carrying out some emergency maintenance on one of our SurfProtect servers that is responsible for handling the analytics and logging for our ExaCube customers.

    The work is being done to prevent the potential of website analytics data. Our Services team has identified an issue, and the best course of action to preserve the data is to restart the service.

    All customers using this service will experience up to 60 seconds of downtime while the restart is in action.

  • In progress
    March 12, 2026 at 3:54 PM
    In progress
    March 12, 2026 at 3:54 PM

    Our Services team has identified the root cause of this issue, and we will be deploying a fix at 17:30 today.

    The deployment will require a restart of the service, so customers will be subject to downtime of up to 60 seconds.