Exa Networks - SurfProtect Maintenance – Maintenance details

All systems operational

SurfProtect Maintenance

Completed
Scheduled for October 31, 2025 at 3:00 PM – 6:00 PM

Affects

Surfprotect

Under maintenance from 3:00 PM to 6:00 PM

Surfprotect Filtering

Under maintenance from 3:00 PM to 6:00 PM

Surfprotect Panel

Under maintenance from 3:00 PM to 6:00 PM

Real Time Alerts

Under maintenance from 3:00 PM to 6:00 PM

Surfprotect Analytics

Under maintenance from 3:00 PM to 6:00 PM

Updates
  • Planned
    October 31, 2025 at 3:00 PM
    Planned
    October 31, 2025 at 3:00 PM

    We will be carrying out essential maintenance during the half-term period, w/c 27/20/25. The work is being carried out to apply the latest security releases. The work is being carried out during the halt term to limit the impact it will have on your school(s). During the maintenance window, we will be required to reboot each server numerous times, so all customers will see an outage on at least one of the five days. We apologise for any inconvenience this will cause you, but appreciate your understanding as we work to ensure the SurfProtect platform remains stable and secure.