Exa Networks - SurfProtect Backend Maintenance – Maintenance details

All systems operational

AUG18

SurfProtect Backend Maintenance

CompletedAugust 18, 2025 at 1:00 PM – 2:36 PMUTC

Affects

SurfProtect Panel and Analytics

Under maintenance from 1:00 PM to 2:36 PM

Real Time Alerts

Under maintenance from 1:00 PM to 2:36 PM

Surfprotect Analytics

Under maintenance from 1:00 PM to 2:36 PM

Updates
  • In progress
    August 18, 2025 at 2:34 PMUTC
    In progress
    August 18, 2025 at 2:34 PMUTC

    The maintenance has been completed

  • Planned
    August 18, 2025 at 1:00 PMUTC
    Planned
    August 18, 2025 at 1:00 PMUTC

    Our services team will be carrying out maintenance work on our SurfProtect backend services, beginning at 5 PM on Thursday, 14th August. During the maintenance, SurfProtect will continue to operate normally, but the Website Analytics and RTAs will be unavailable for new data. All logs will be backfilled once the work is completed. Our Service Engineers will verify that all work has been successful, and in-house testing will be carried out before the maintenance window is closed.