Exa Networks - Fortigate Firmware Updates – Maintenance details

Over the coming week, we will be carrying out firmware updates to all of the physical Fortigate firewalls we manage on behalf of our customers. The work is being done to update them to the latest stable release. We have tested the firmware internally and we are happy that it will not have an impact on any of the services or applications running on your Fortigate. The work will be carried out in small batches, and we will ensue that every firewall is back up and running before we close down the maintenance. Updates will commence at 7pm today, and we will be done from 7pm on subsequent evenings to minimise any disruption for your connection. If you have any questions about this work, or experience any issues this week that you think could be related, please call our Helpdesk on 0345 145 1234 and our team will be more than happy to assist.