Exa Networks - Reboot of Virtualisation Server – Maintenance details

All systems operational

SEP23

Reboot of Virtualisation Server

CompletedSeptember 23, 2024 at 9:00 PM – 11:00 PMUTC

Affects

Connectivity

Under maintenance from 9:00 PM to 11:00 PM

Leased Line

Under maintenance from 9:00 PM to 11:00 PM

SoTAP/SoGEA/FTTP

Under maintenance from 9:00 PM to 11:00 PM

Other Services

Under maintenance from 9:00 PM to 11:00 PM

Mail

Under maintenance from 9:00 PM to 11:00 PM

Updates
  • Planned
    September 23, 2024 at 9:00 PMUTC
    Planned
    September 23, 2024 at 9:00 PMUTC

    One of the servers in our Customer Services Virtualisation platform has developed an error which requires us to perform a reboot. We will attempt to migrate all Virtual Machines away from the affected server before a reboot is performed, but in the event of unforeseen difficulties it may become necessary to interrupt some services for between 5 and 10 minutes: * DSL and FTTx router authentication * Some components of SurfProtect * Some components of Police CyberAlarm * Webmail We will be performing this work between 22:00 and 00:00 this evening.