Exa Networks - Virtual Firewall - SurfProtect Traffic Optimisation – Maintenance details

Our network engineering team will be performing maintenance on Tuesdays and Thursdays between 20:00 and 22:00 to optimise web traffic for our SurfProtect customers on our virtual firewall platforms. During this maintenance window, customers may experience up to 5 minutes of downtime, though most disruptions will be less than 30 seconds as traffic is re-routed more efficiently within our network. Our engineering team will verify that everything is working as expected for each customer, and we do not anticipate any issues with services. Thank you for your patience as we work to improve the services we provide. If you have any questions or concerns, please do not hesitate to contact our help desk at 0345 145 1234.