Exa Networks - SurfProtect - Emergency Maintenance Continued – Maintenance details

Leased Line under maintenance

SurfProtect - Emergency Maintenance Continued

Completed
Scheduled for October 06, 2023 at 4:34 PM – 5:34 PM

Affects

Surfprotect

Under maintenance from 4:34 PM to 5:34 PM

Surfprotect Panel

Under maintenance from 4:34 PM to 5:34 PM

Real Time Alerts

Under maintenance from 4:34 PM to 5:34 PM

Surfprotect Analytics

Under maintenance from 4:34 PM to 5:34 PM

Updates
  • Planned
    October 06, 2023 at 4:34 PM
    Planned
    October 06, 2023 at 4:34 PM

    Following on from the successful rollout at 4pm, we will be rolling out the patch the remaining servers in the cluster. We have tested the deployment with an affected customer and fully tested in house. The rollout will begin at 5pm, with customers expected to experience no more than one minutes downtime during the window. Our Services engineers will remain on hand should an issues occur and we have a rollback plan in place. If you experience any problems following tis work, please call our Helpdesk on 0345 145 1234.