Exa Networks - SurfProtect - Emergency Maintenance – Maintenance details

Leased Line under maintenance

SurfProtect - Emergency Maintenance

Completed
Scheduled for October 06, 2023 at 3:00 PM – 4:00 PM

Affects

Surfprotect

Under maintenance from 3:00 PM to 4:00 PM

Surfprotect Panel

Under maintenance from 3:00 PM to 4:00 PM

Real Time Alerts

Under maintenance from 3:00 PM to 4:00 PM

Surfprotect Analytics

Under maintenance from 3:00 PM to 4:00 PM

Updates
  • Planned
    October 06, 2023 at 3:00 PM
    Planned
    October 06, 2023 at 3:00 PM

    We will be carrying out emergency maintenance at 4pm today that will impact one of our Quantum servers. Customer using this server should see no more than a one minute downtime during the maintenance window. The work is to release a patch for an issue we have had reported by multiple customers relating to Google Sites webpages. The patch has been fully tested in house, but we will be on hand to rollback this work should it be needed. We apologise for the short notice for this release. Should you have any issues following this work, please call our Helpdesk on 0345 145 1234.