Scheduled for September 08, 2022 at 9:05 AM – September 30, 2022 at 4:59 PM
Affects
Connectivity
Under maintenance from 9:05 AM to 4:59 PM
ADSL/FTTC/FTTP
Under maintenance from 9:05 AM to 4:59 PM
Planned
September 08, 2022 at 9:05 AMPlanned
September 08, 2022 at 9:05 AMWe are carrying out maintenance on FTTC and Gfast connectivity to upgrade and future-proof these services. Exa customers who have FTTC and Gfast connectivity services along with a landline telephone will be migrated to SoGEA.
During the migration window, customers on these services may experience a short period of downtime. This is expected to be no longer than 5 to 10 minutes.
If you experience any issues during this maintenance window, please contact our helpdesk on 0345 145 1234. For more information about SoGEA read our article: https://exa.net.uk/what-is-sogea/
