Exa Networks - Panel Access – Incident details

All systems operational

Panel Access

Resolved
Partial outage
Started over 3 years agoLasted 1 hour 43 minutes

Affected

SurfProtect Panel and Analytics

Partial outage from 3:24 PM to 5:07 PM

Surfprotect Panel

Partial outage from 3:24 PM to 5:07 PM

Updates
  • Resolved
    UTC
    Resolved

    Our service engineers have successfully identified the problem, and have restored panel access. We appreciate your patience and understanding throughout this issue. If you have any further questions or concerns, please don't hesitate to reach out to our support team

  • Investigating
    UTC
    Investigating

    Our Monitoring has identified issues with accessing our Surfprotect panel & the admin panel, this should not impact any other services but you will not be able to log in to make any changes until this has been resolved. Our team is investigating the situation at the moment, and we'll make sure to keep you updated on the progress, We appreciate your understanding and patience