Some systems are experiencing issues
Maintenance
Regular Tuesday/Thursday Maintenance Window

Maintenance Window - Thursday 23rd September 17:00-19:00 General system updates and improvements.

Services may be disrupted for short periods during this time

Mail Filestore system upgrade

We will be performing an Operating System upgrade on Mail Filestore A, on Thursday 23rd September between 8pm and 10pm. This upgrade will involve up to three reboots, and customers with mail hosted on this Filestore will have their access interrupted intermittently during the process. Apologies for any inconvenience caused.

Core Link Maintenance

One of our suppliers will be performing essential core link maintenance on Saturday 25th September 10pm-6am. During this time our network will automatically re-route traffic but there may be minor blips to customer connectivity as our network routes reconverge.

Regular Tuesday/Thursday Maintenance Window

Maintenance Window - Tuesday 28th September 17:00-19:00 General system updates and improvements.

Services may be disrupted for short periods during this time

Regular Tuesday/Thursday Maintenance Window

Maintenance Window - Thursday 30th September 17:00-19:00 General system updates and improvements.

Services may be disrupted for short periods during this time

Supplier maintenance

One of our suppliers will be performing maintenance which will affect customers in our Worthing POP. This is scheduled to start at 19:00 on Wednesday 6th October and end at 07:00 on Thursday, 7th October. During this time customers will experience a service outage whilst fibres are worked on along the route to London. Apologies for any inconvenience caused.

Past Incidents

10th September 2021

DSL DSL Re-authentication Issues

Some DSL customers have experienced issues this morning, where their connection was not re-authenticating. We have now rectified this issue, however if you are still experiencing problems try rebooting your router. Any further issues please get in touch with our technical support team.

9th September 2021

No incidents reported

8th September 2021

No incidents reported

7th September 2021

No incidents reported

6th September 2021

No incidents reported