All systems are operational
Maintenance
Emergency Maintenance

After recent remedial action performed on the SurfProtect code we are re-starting the servers to ensure comprehensive rollout of the corrected code.

This will be performed at 22:30 this evening.

There is a minimal risk that service will be disrupted for up to 120 seconds, however, we will be closely monitoring the service to keep disruption to a minimum.

ESA Panel Maintenance

Monday 18th February 22:00-23:00

We will be carrying out some maintenance on the ESA Panel. During the maintenance window access to the panel will be disabled.

Past Incidents

6th February 2019

No incidents reported

5th February 2019

SurfProtect SurfProtect Outage

Our services team have discovered an outage that will be affecting for some SurfProtect customers, they are currently investigating the issue and as soon as an update is available it will be provided.

Service should now be restored, our engineers will carry on monitoring the situation. If you experience any further issues please contact our Support Team at support@exa.net.uk

SurfProtect SurfProtect Cloud and Proxy

Some customers of our legacy SurfProtect products (SurfProtect Cloud and Proxy) are currently experiencing a delay when browsing.

This disruption was resolved before we could hit send on this status message. All services are running as expected.

4th February 2019

No incidents reported

3rd February 2019

No incidents reported

2nd February 2019

No incidents reported