All services have been restored after the maintenance work and there have been no issues identified.
If you see any issues following this maintenance work please contact our Support Team via email at helpdesk@exa.net.uk or call 0345 145 1234.
Planned
April 10, 2026 at 7:00 PM
Planned
April 10, 2026 at 7:00 PM
Our engineering team has been made aware of a zero-day vulnerability affecting MikroTik devices. Due to the potential risk, we will be rolling out an emergency security patch to ensure customers are not exposed to this vulnerability.
The firmware upgrades will take place between 20:00 and 22:00. Affected customers will experience a short period of downtime during this window while devices reboot onto the new firmware image.
We apologise for the short notice and any inconvenience caused, and thank you for your understanding as we work to ensure we provide the reliable and secure service you expect.
