DSL - Scotland / Northern Ireland - Packet loss / slow speeds Thursday 6th July 2017 15:02:00

Customers with DSL (FTTC/ADSL) lines in Scotland or Northern Ireland may be experiencing performance issues or intermittent connection on their line(s). BT Wholesale (one of our DSL wholesale providers) are currently experiencing issues in these regions and we expect an MSO (Major Service Outage) notification to be issued soon. We are monitoring the situation and have reported a core fault to BT Wholesale which is being investigated by their core transmission team.

Update 16:19 - BT Wholesale have indicated an all-clear for this major outage. If you are still experiencing connectivity issues please contact our customer care team who will investigate further.