SurfProtect Issue Friday 3rd September 2021 17:00:00

We are aware of an issue that may affect schools running the Active Directory version of SurfProtect Quantum. Whilst the filtering is still fully operational, we have identified that in some instances new users are not being imported to SurfProtect correctly. These users will be served a default filtering profile until a resolution is found. Our research and development architect is currently investigating, and we will provide updates as soon as we have them. Apologies for any inconvenience caused.