SurfProtect Issue Tuesday 10th August 2021 08:11:00


We have identified an issue with SurfProtect and are currently investigating to resolve.

Customers will be seeing an expired certificate for all websites visited, we are looking to resolve this asap.

8:27 A resolution is in the process of been installed, all servers should be updated within the next 10-15 minutes. We would like to apologise for this disruption, especially on such an important day.

8:43 We are experiencing issues with the update, we are working towards having everything working before 09:00

8:58 The update is still being applied, working towards 09:30, will update here ASAP once more is known

The issues experienced by customers this morning should now be resolved. We are continuing to closely monitor the situation.

We're still in the process of updating the expired certificates. We apologise for any inconvenience caused and will continue to provide updates.