Internet connectivity Issues Tuesday 12th January 2021 08:29:00

We're are seeing issues with some customers not been able to use the Internet, we are investigating and will give an update shortly.

We are seeing a reduction in the number of affected customers as browsing returns to normal. The incident was caused by an error in our DSL data which prevented customers being able to utilise their entire network range. Apologies for any inconvenience caused.

We are currently seeing web page load issues for our xDSL Customers using SurfProtect. We are continuing to investigate the problem and will update here when we have further information