SurfProtect Website Analytics temporarily unavailable Tuesday 3rd November 2020 09:50:00

Website Analytics via your SurfProtect panel are currently unavailable.

Note: Browsing is still being filtered as usual.

We are working on resolving access.

Sorry for any inconvenience.

This issue has now been resolved, apologies for any inconvenience caused.

We have developed an update that is tested and ready to deploy. This will resolve the error which customers are seeing when attempting to view Website Analytics.

Please note that all data generated today has been logged and will be available to view once the maintenance is complete.

The update will be deployed this evening during our regular maintenance window (17:00 - 19:00).