DarkLight Possible Partial Outage - Leeds Tuesday 23rd June 2020 06:50:00

We are seeing an alert suggesting a possible outage in one of our Leeds datacentres that may be affecting some customers on our DarkLight service there. As we have more than one datacentre in Leeds that service our DarkLight customers, this will not affect all customers in the City. This does not affect DarkLight in any other city.

Our engineers are investigating and an update will be posted shortly.

The DarkLight service in Leeds appears to be back normal, the engineers are investigating the cause, which appears to be on the DarkLight edge switches. At present, one of the switches has not come back as expected, and so whilst the service is fully operational, it is at risk until this other switch issue is resolved