Core Link Outage Thursday 18th June 2020 12:43:00

At 12.43pm today one of our suppliers lost a core link between London and Manchester, they are investigating this and we will provide further updates as they come in. We have rerouted our traffic, but customers may be experiencing higher than usual latency on their connection.

We have now resolved the outage to the core link between London and Manchester, we have seen no issues during our monitoring period. We will continue to monitor, but all customers connections will now be back to normal.

Our suppliers have resolved the issue and brought the core link back into service. We are updating the routing to bring traffic back on to the core link. We will monitor this and provides further updates.