Network instability Tuesday 25th February 2020 10:44:00

We are currently seeing instability on one of our core network links between Manchester and London, however traffic is rerouting. We are investigating the issue and will keep you updated. Apologies for any inconvenience caused.

The fibre link has now been restored, our network architects are now in the process of re-establishing the link back into our network.

Affected fibre has been tested, engineers have further work to do to localise the issue.

Our suppliers engineers are now on route to the site of the fault, until this link is restored our traffic will remain to route over alternative paths.

Our supplier has acknowledged a fibre break and are currently assigning field engineers to investigate. Traffic within Exa's network is taking alternative paths between London and Manchester. Apologies for any inconvenience caused.