Service outage on DSL, FTTC & FTTP affecting some customers nationwide Monday 3rd February 2020 08:00:00

There is a major outage at the Exchange level within the network with our supplier that is affecting some customers throughout the UK. Engineers from the suppliers' team are working on the issue now, but no resolution time has been estimated yet.

We will post an update on the ETA as soon as we have one.

This is affecting DSL, FTTC & FTTP services for some, but not all customers.

Our suppliers have temporarily rerouted circuits away from the affected link. DSL circuits are now reconnecting and customers should see connectivity restored. Apologies for any inconvenience caused.