SurfProtect DNS issue Thursday 13th December 2018 08:29:23


We have identified an issue this morning following last nights DNS maintenance that is causing a small number of customers on AD to not be able to resolve to the relevant SurfProtect domains.

This behaviour was not discovered during the test phase as the test platform was not affected by this bug.

This is now being rolled back and will be resolved within 10 minutes

We have had confirmation that the issue is now rectified.

Issues have been rectified for AD customers, however we have identified a problem with Quantum Proxy users. This should be fixed in the next 10-15 minutes.