SurfProtect Issue Friday 8th June 2018 11:31:00

We are currently investigating an issue with SurfProtect; a number of customers have reported being unable to access the internet when using the service. We will provide further details as soon as possible.

11:56 Our engineers have traced the problem to a fault affecting multiple DNS servers in London. Services have been restarted and the problem has been rectified - an investigation is being performed to identify the cause. All services are now operational.