Fibre break - London to Northampton Tuesday 15th May 2018 00:20:00


00:20 We are currently experiencing a loss of service (fibre break) on a core link from London to Northampton. This is affecting leased line and DarkLight customers in Northampton and Milton Keynes. The issue has been reported to the fibre provider as a P1 case.

01:30 Service has been restored by the provider. We are awaiting confirmation of all-clear (no further risk of outage).

01:46 Provider confirms root cause was a fibre break between Milton Keynes and Hemel Hempstead. Still awaiting all-clear notification.

03:00 All-clear issued by provider. We are now awaiting an RFO and will relay this to affected customers in due course.