We are experiencing an issue with SurfProtect Quantum, we are currently looking into this and will provide an update within 30 minutes.
11:56 The system recovered by itself, we are continuing to investigating the cause of the problem. We regard the Quantum service at risk. An update will be provided later today.
12:07 The route cause of the issue has been identified, the service is now not at risk. Customers who contacted us will be sent an RFO with details of the outage.