Emergency SurfProtect Maintenance - SurfProtect Evolution / Evolution + - Maintenance details - Exa Networks

Completed

Scheduled for March 12, 2026 at 5:30 PM – 6:00 PMUTC

Affects

Surfprotect

Quantum / Quantum + Filtering

Real Time Alerts

Surfprotect Analytics

Updates

Completed
March 12, 2026 at 6:00 PMUTC
Completed
March 12, 2026 at 6:00 PMUTC
Maintenance has completed successfully
Planned
March 12, 2026 at 5:30 PMUTC
Planned
March 12, 2026 at 5:30 PMUTC
We will shortly be carrying out some emergency maintenance on one of our SurfProtect servers that is responsible for handling the analytics and logging for our ExaCube customers.
The work is being done to prevent the potential of website analytics data. Our Services team has identified an issue, and the best course of action to preserve the data is to restart the service.
All customers using this service will experience up to 60 seconds of downtime while the restart is in action.
In progress
March 12, 2026 at 3:54 PMUTC
In progress
March 12, 2026 at 3:54 PMUTC
Our Services team has identified the root cause of this issue, and we will be deploying a fix at 17:30 today.
The deployment will require a restart of the service, so customers will be subject to downtime of up to 60 seconds.

Exa Networks - Emergency SurfProtect Maintenance - SurfProtect Evolution / Evolution + – Maintenance details