Exa Networks - Emergency Maintenance - FortiGate VM (Manchester) – Maintenance details

All systems operational

Emergency Maintenance - FortiGate VM (Manchester)

Completed
Scheduled for September 19, 2023 at 11:00 AM – 11:10 AM

Affects

Other Services

Under maintenance from 11:00 AM to 11:10 AM

VM Firewalls

Under maintenance from 11:00 AM to 11:10 AM

Updates
  • Planned
    September 19, 2023 at 11:00 AM
    Planned
    September 19, 2023 at 11:00 AM

    Several customers have brought to our attention a decrease in performance when using our FortiGate platform in the Manchester region. To swiftly address this issue, our engineering team has scheduled an emergency maintenance window for a live migration of the hosted firewall platform to a redundant server. This migration is set to commence at 12:00. We anticipate that this maintenance operation will result in minimal disruption. However, customers may experience a momentary blip in connectivity lasting approximately one second. We apologise for any inconvenience this may cause and appreciate your patience as we work to ensure the continued optimal performance of our services.