Exa Networks - SurfProtect Server Maintenance – Maintenance details

All systems operational

SurfProtect Server Maintenance

Completed
Scheduled for January 19, 2023 at 10:00 PM – 10:30 PM

Affects

Surfprotect

Under maintenance from 10:00 PM to 10:30 PM

Surfprotect Panel

Under maintenance from 10:00 PM to 10:30 PM

Real Time Alerts

Under maintenance from 10:00 PM to 10:30 PM

Surfprotect Analytics

Under maintenance from 10:00 PM to 10:30 PM

Updates
  • Planned
    January 19, 2023 at 10:00 PM
    Planned
    January 19, 2023 at 10:00 PM

    We will be rebooting one of our Surfprotect servers this evening at 10 pm to resolve an issue that is not currently customer-affecting. The reboot is being carried out to ensure this does progress to be customer-affecting. The reboot will take around 5 minutes, during which time customers using that service will have a lack of internet on devices that are using the content filtering service. Our Services engineers will ensure all services are back up and running before closing off the maintenance.