Exa Networks - Power Maintenance - Manchester Data Centre – Maintenance details

All systems operational

Power Maintenance - Manchester Data Centre

Completed
Scheduled for August 10, 2022 at 6:00 PM – August 11, 2022 at 6:00 AM

Affects

Surfprotect

Under maintenance from 6:00 PM to 6:00 AM

Surfprotect Panel

Under maintenance from 6:00 PM to 6:00 AM

Real Time Alerts

Under maintenance from 6:00 PM to 6:00 AM

Surfprotect Analytics

Under maintenance from 6:00 PM to 6:00 AM

Updates
  • Planned
    August 10, 2022 at 6:00 PM
    Planned
    August 10, 2022 at 6:00 PM

    Due to our data centre in Manchester upgrading their main power feed to a new provider, we are required to swap our power feeds from our hardware over to the new provider. The work will be carried out between our service engineers and the data centre operatives. We will be carrying out on an evening to minimise the impact that the loss of power to some hardware will cause. During the work, some servers will lose power and services will be affected. The affected services this evening are as follows; - SurfProtect - All versions of SurfProtect will be affected this evening as we have to power down the master database. - Core Network - We will also be carrying out work on some core switches, these are dual power supplied so should not go down, but as work is being carried out in these racks, they will be considered as 'at risk' during the maintenance window. Our services engineers will remain on-site at the data centre until all affected services have been checked and are fully operational again. Please accept our apologies for any disruption that this work will cause.