Exa Networks - Email Issues – Incident details

All systems operational

Email Issues

Resolved
Partial outage
Started 7 months agoLasted 17 minutes

Affected

Other Services

Partial outage from 1:52 PM to 2:09 PM

Mail

Partial outage from 1:52 PM to 2:09 PM

Updates
  • Resolved
    Resolved

    Our Services engineers have identified and resolved the issue. If you are still having issues receiving email, please allow up to 60 minutes before reporting this to our Helpdesk on 0345 145 1234. This allows time for any email to be processed through our systems.

  • Investigating
    Investigating

    We are aware of an issue that is currently preventing Exa ESA Mail customers from receiving emails. Our Services team are investigating this, and we will provide an update as soon as possible. We are sorry for any inconvenience this may cause.