Exa Networks - SurfProtect problems – Incident details

All systems operational

SurfProtect problems

Resolved
Operational
Started about 3 years agoLasted about 9 hours
Updates
  • Resolved
    Resolved

    The incident has been resolved

  • Update
    Update

    Service has been restored on the affected SurfProetct Proxy. If you are still experiencing any problems when using the internet please contact our Support team on 0345 145 1234.

  • Investigating
    Investigating

    We have seen alerts for one of our Quantum Proxies which is being investigated by our Services team. Affected customers will experience problems when trying to use the internet. We will provide an update within the next 30 mins.