Exa Networks - SurfProtect Maintenance - Hardware Replacement – Maintenance details

All systems operational

SurfProtect Maintenance - Hardware Replacement

Planned
Scheduled for August 11, 2026 at 10:00 AM – 12:00 PMUTC

Affects

Surfprotect

Under maintenance from 10:00 AM to 12:00 AM

Quantum / Quantum + Filtering

Under maintenance from 10:00 AM to 12:00 AM

Evolution / Evolution + Filtering

Under maintenance from 10:00 AM to 12:00 AM

Surfprotect Panel

Under maintenance from 10:00 AM to 12:00 AM

Real Time Alerts

Under maintenance from 10:00 AM to 12:00 AM

Surfprotect Analytics

Under maintenance from 10:00 AM to 12:00 AM

Updates
  • Planned
    August 06, 2026 at 1:57 PMUTC
    Planned
    August 06, 2026 at 1:57 PMUTC

    Our Services team will be carrying out maintenance on one of our SurfProtect servers on Tuesday, 11th August, between 11 am and 1 pm.

    The work is being carried out to replace the server fans.

    Whilst the maintenance window will last for 2 hours, we anticipate that customers using the affected server will experience downtime of no more than 15 minutes during the maintenance window.

    If you experience any issues following this maintenance, please contact our Helpdesk on 0345 145 1234, and the team will be happy to assist.