Exa Networks - DarkLight Outage - Leeds – Incident details

Leased Line under maintenance

DarkLight Outage - Leeds

Resolved
Partial outage
Started 18 days agoLasted 36 minutes

Affected

Connectivity

Partial outage from 9:05 AM to 9:41 AM, Operational from 9:41 AM to 9:41 AM

Darklight

Partial outage from 9:05 AM to 9:41 AM, Operational from 9:41 AM to 9:41 AM

Updates
  • Resolved
    Resolved

    We are happy the issue has been fully resolved, and we will now be closing this status.

    If you are still experiencing any issues, please call our Helpdesk on 0345 145 1234, and the team will be happy to help.

  • Monitoring
    Monitoring

    From our monitoring, we have seen the affected services come back online.

    We will continue to monitor the situation and leave this status open until we are happy the issue has been fully resolved.

  • Identified
    Identified

    We are aware of an issue that will be affecting some of our DarkLight customers in Leeds.

    Our Networking team will be working with the suppliers to get this rectified as soon as possible.

    We will provide further updates as soon as we have them.