Exa Networks - Unable to send email – Incident details

System Under Maintenance

Unable to send email

Resolved
Partial outage
Started 9 months agoLasted 8 minutes

Affected

Other Services

Partial outage from 10:08 AM to 10:15 AM

Mail

Partial outage from 10:08 AM to 10:15 AM

Updates
  • Resolved
    Resolved

    Our Services team has identified the issue and removed the affected server from the load balance environment. All emails will now be sent as normal.

  • Investigating
    Investigating

    We are aware that some Exa domain customers are currently unable to send email via our SMTP servers. Our Services team are investigating, and we will provide further updates as we have them. We are sorry for any inconvenience this will cause you.