Some systems are experiencing issues
Maintenance
OS Upgrade

We are performing maintenance on one of the SurfProtect Quantum servers to upgrade it's operating system. This is to allow new features to be added to the service. There will be downtime on the service for around 2 minutes whilst the server restarts. This will be between 5pm and 6pm on Thursday 28th November.

Planned Maintenance - London

We are performing general maintenance on one of our core routers in London (r1.lon-the) on Sunday 8th December between 3-6am. During this maintenance window there may be a series of short disruptions to service.

Apologies for any inconvenience caused.

Past Incidents

28th November 2019

General Connectivity Connection Stability

We are currently experiencing stability issues between one of our links between Manchester and London, our networking team are currently investigating the issue. Customers connectivity should be stable, however they may see small blips as the connections are re-established. We do apologise for any inconvenience this may cause.

27th November 2019

No incidents reported

26th November 2019

No incidents reported

25th November 2019

No incidents reported

24th November 2019

No incidents reported