All systems are operational
Maintenance
Control Panel Update

We are updating the Operating System of the server which holds our customer control panel on Thursday 25th July 16:00 - 18:00.

During the update, systems will continue to be operational, however, the control panel will be unavailable.

We have scheduled this maintenance for a time where user activity is at a minimal however we apologise in advance if this causes any issues.

Past Incidents

6th July 2019

No incidents reported

5th July 2019

No incidents reported

4th July 2019

General Exa Phone Systems

We are currently experiencing intermittent issues with our internal phone system. If you are experiencing issues getting through to us, please email helpdesk@exa.net.uk. Apologies for any inconvenience caused.

3rd July 2019

SurfProtect SurfProtect Performance Issues

Some customers are currently experiencing performance issues with SurfProtect. Our engineers are looking into this and we will keep you updated.

Apologies for any inconvenience caused.

2nd July 2019

No incidents reported

1st July 2019

SurfProtect SurfProtect

Some SurfProtect customers are currently experiencing error pages on parts of the service. We are looking into the problem and will provide updates as soon as possible.

Apologies for any inconvenience caused.