All systems are operational
Leeds Data Centre BGP deployment

We are performing BGP deployment to the edge switches in one of our Leeds Data Centres on Friday 14th at 5pm.

There should be no impact to customers. All work should be carried out by 6pm.

Control Panel Maintenance

We are performing an update to the Control Panel to facilitate leased line graphing (upcoming feature).

There should be no impact to customers, however access to the panel might be interrupted during the maintenance window.

Past Incidents

12th June 2019

No incidents reported

11th June 2019

Supplier incident Northamptonshire

We have been advised by one of our suppliers that there is a known incident affecting Corby, Kettering, Rushden, Wellingborough.

At present this is affecting only a minimal amount of our customers but we are constantly monitoring it.

10th June 2019

No incidents reported

9th June 2019

No incidents reported

8th June 2019

No incidents reported

7th June 2019

SurfProtect SurfProtect - Searching

We have been made aware of an issue that will be affecting a few SurfProtect customers whilst searching the internet. This will not be affecting all customers.

We are investigating the problem and expect to have it resolved shortly.

An update will be provided within 30 minutes.

09:02 The problem has been identified and resolved.