No incidents reported
Customers may be experiencing issues accessing websites through our SurfProtect service, our development team have identified the issue and are working to rectify the root cause
We have received reports of customers having problems with YouTube via SurfProtect this morning. The team is investigating this and a further update will be posted shortly.
The YouTube issue identified this morning is now fixed.
The problem was caused by an update to the CTIRU (Counter Terrorism Internet Referal Unit) list which was causing YouTube to be fully blocked, as opposed to specific videos.